Terms & Conditions

Reserving an activity with us, implies the acknowledgement and acceptance of these conditions.

Free Walking Tours Funchals assures a personal accident insurance.

Free Walking Tours Funchal is licenced according to the Portuguese Law – RNAAT1352/2018 – issued by the Portuguese Tourism Board.

When booking our activities, the client ensures having physical and health conditions to carry out the activity.

The customer is responsible for their individual behavior and own safety. The activity will not be carried out if the customer puts at risk his own or others integrity and safety.

Free Walking Tours Funchal is not responsible for accidents that might result from dangerous behavior and disregard of the group leader safety guidelines.

Free Walking Tours Funchal takes no responsibility for any lost items or thefts that might occur during the activity.

Free Walking Tours Funchal is the owner of all intellectual rights of this website as well as the elements contained in it (images, photographs, audio, video, trademarks, logo). The user undertakes to respect the rights of Intellectual Property and Industrial Ownership of Free Walking Tours Funchal. You can view the elements of the portal and even print, copy and store them in your PC as long as it is solely and exclusively for your personal and private use.

Customers assign to Free Walking Tours Funchal all rights over the audiovisual material collected during the activity and authorize its use for promotional purposes.

Cancellation Policy:

By making a reservation with Free Walking Tours Funchal, you accept and agree to the relevant cancellation and no-show policy.
For your safety, Free Walking Tours Funchal may change, postpone or cancel your activity at a short notice due to adverse weather conditions, landslides or even due to a minimum of participants needed.

  1. Customers will receive a full refund if the cancellation is done 24 hours before the activity takes place.
  2. No Shows and cancellations on the day of the activity are not refundable.
  3. Customers will receive the full refund if the activity is canceled by the Free Walking Tours Funchal due to the following circumstances:
    3.1. The minimum number of participants is not gathered;
    3.2. Adverse weather conditions;
    3.3. The minimum safety conditions are not gathered;
    3.4. The trail is officially closed by the local authorities;
    3.5. The guide is unable to work due to an emergency or health condition;
    3.6. Situations beyond our control, such as wars, conflicts, pandemics, natural catastrophes, etc.